Coaching

Why Management by Email Fails

The pattern of human communication is established at the top. This is why executives must be strategic about building a sense of connectedness with virtual and satellite workers. Easier said than done. Management by email We joined with Harris Poll to conduct an online survey among 2,026 adults, 63% of whom had worked virtually. We learned that 55% of […] Read more

Five Ways to Become a Better Listener

  Listening is part of charisma. People who really listen are wonderful to be with—because they make us more interesting and full of life. Have you noticed that when you’re with someone who laughs at your jokes that you become funnier? Great listeners pull out your most positive, creative energy!  When I’m with my best friends I can […] Read more