Lou is a member of the adjunct faculty at the McColl School of Business at Queens University of Charlotte, and co-founder of the school’s annual TWIST Conference for Women. Her articles and insights have been published by Fast Company, Entrepreneur, and HBR. Her research, conducted in collaboration with Harris Interactive, sheds light on the communication practices that keep leaders from engaging the people who report to them.
As a TEDx speaker, Lou’s topic is “The Surprising Solution to the Impostor Syndrome.” Lou believes that calling out self-limiting beliefs and owning your story are the keys to becoming the influential communicator you were meant to be. Her course, “Storylines That Connect” guides individuals through this process.
In 2009 Lou released her first book, Say Something Real, endorsed by Joseph Pine II, author of The Experience Economy and Authenticity: What Consumers Really Want. She is currently working on her second book, The Surprising Solution to the Impostor Syndrome.