In 2000, Lou founded Interact, a firm that develops Fortune 500 CEOs, managers, entrepreneurs and their teams into strong communicators. She and her team are known for their gift for seeing the authentic style of clients and building on their strengths. They have coached and spoken to hundreds of top executives and their teams. They have discovered that the biggest impact occurs in unscripted moments, and they help leaders create those moments to access trust and influence.
Lou is a member of the adjunct faculty at the McColl School of Business at Queens University. She holds an MS in Organization Development and is blending her 30 years of experience with new research on cultures of trust and influence.
In 2009 Lou released her first book, Say Something Real, endorsed by North Carolina Governor Pat McCrory and Joseph Pine II, author of The Experience Economy and Authenticity: What Consumers Really Want. Lou’s new book on trust and influence is due for release in the fall of 2014.
Both in and out of her Studio, her work casts light on a commitment to authentic communication. Interact offers CLE courses for the Bar Association, a Pitch Bootcamp for start-up entrepreneurs, and workshop for the leadership development organization, Leadership Charlotte, where she is an active past-president. In 2011, Lou co-founded the TWIST Conference for Women in Leadership, now hosted by the Executive Leadership Institute at McColl.