Lou is a member of the adjunct faculty at the McColl School of Business at Queens University of Charlotte, and co-founder of the school’s annual TWIST Conference for Women. Her articles and insights have been published by Fast Company, Entrepreneur.com, CEO.com, HBR and more. Her latest research, conducted in collaboration with Harris Interactive, sheds light on the communication practices that keep leaders from engaging the people who report to them.
Lou believes that knowing and owning your story is the first step toward becoming the communicator you were meant to be. Her course, “Storylines That Connect” guides individuals through this process. In addition, Interact offers a Pitch Boot Camp for start-up entrepreneurs to help them tell their story to potential investors. In the fall of 2016, Interact will launch a project with Leadership Charlotte to help non-profit leaders leverage the strength of their personal story.
In 2009 Lou released her first book, Say Something Real, endorsed by Joseph Pine II, author of The Experience Economy and Authenticity: What Consumers Really Want. She is currently working on her second book.