In 2000, Lou founded Interact, a firm that develops individuals into strong communicators. She is the creator of a curriculum that helps people find their authentic voice and develop I.F., The Influence Factor™. She and her team are known for their ability to draw out the authentic style of clients and building upon their strengths.
In 2009 Lou released her first book, Say Something Real, endorsed by North Carolina Governor Pat McCrory and Joseph Pine II, author of The Experience Economy and Authenticity: What Consumers Really Want. Lou’s new book, I.F., The Influence Factor™, is due for release in 2015.
Lou’s articles and insights have been published by Entrepreneur.com, CEO.com, the American Management Association, Leadership Essentials, SUCCESS Magazine and more.
Lou is a member of the adjunct faculty at the McColl School of Business at Queens University of Charlotte, North Carolina. Her latest research in collaboration with Harris Interactive sheds light on the impact of a virtual environment on employees who work from home.
Both in and out of her Studio, her work reflects a commitment to authenticity and influence in communication. Interact offers CLE courses for the Bar Association, a Pitch Bootcamp for start-up entrepreneurs, and workshop for the leadership development organization, Leadership Charlotte, where she is an active past-president. In 2011, Lou co-founded the TWIST Conference for Women in Leadership, now hosted by the Executive Leadership Institute at McColl.